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Program Description

Talent Development professionals must be equipped with the ability to conduct a Training Needs Analysis (TNA) to effectively identify the training and non-training solutions required to address a given need at various levels of the organization from strategic down to the individual. An effective TNA process ensures alignment of the training programs with the business requirements. A proper TNA also guides the design of a training program such that the course objective and contents directly address the competency requirements of the target participants.

This 10-hour TNA program provides the basic knowledge and conceptual skills to conduct TNA using a competency-based approach to ensure that the training programs address the competency requirements at strategic, operational, and individual levels.

Prerequisite and Target Participants

You’re eligible for this program if you’ve completed the Training Fundamentals course on our learning experience platform. Otherwise, you can include the course fee in your registration or become a PSTD member to access the Training Fundamentals course for free. Apply for membership at https://pstd.org/application.

This certification program is best for

  1. learning and development teams and
  2. human resources business partners.


By the end of the 2-day training, the participants will be able to guide the prioritization of training and non-training solutions to address identified gaps at organizational, functional, and individual levels. Participants should also be able to do the following:

  • Prepare a competency-based TNA plan
  • Conduct TNA using best practices
  • Prepare/Present TNA report based on best practices


Enabling Objectives

  • Outline the steps of the TNA process
  • Align training programs with business requirements
  • Identify training or non-training solutions to address a given gap
  • Identify critical competency gaps at various levels (strategic, functional, and job levels)
  • Identify performance gaps or task requirements
  • Identify the appropriate data-gathering method in consideration of variable factors like cost, location, sample size, etc.
  • Determine the appropriate training and non-training solutions to address a need
  • Identify training objectives based

Optimize your talent development strategy with data analysis tools, and in-depth Training Needs Analysis (TNA) plan.

Optimize your talent development strategy with data analysis tools, and in-depth Training Needs Analysis (TNA) plan.

Course Outline

  • Prework/Asynchronous Learning
  • Familiarization with PSTD’s Learning Experience Platform (LXP)
  • Theoretical Parts of each Topic
  • Definitions of Concepts/Terms
  • Knowledge Assessment
Session 1: Introduction to TNA
  • Definition of Concepts/Terms
  • Role and Competencies of the Training Needs Analyst
  • Managing the TNA Process
Session 2: Four Levels of Needs Assessment
  • Session 2 Four Levels of Needs Assessment
  • Strategic-Level Assessment
  • Operational-Level Assessment
  • Individual-Level Assessment
  • Task-Level Assessment
Session 3: TNA Planning
  • Identifying Data Requirements, Data Sources, and Data Collection Method
  • Preparing the TNA Plan
  • Using Design Thinking Principles to Analyze Needs
Session 4: Conducting the TNA
  • Data Gathering (Administering and Conducting Surveys and Interviews and Analysis of Documents and Records)
Session 5: Analyzing Gaps
  • Identifying Strategic-Level Competency Gaps
  • Identifying Operational-Level Competency Gaps
  • Identifying Individual/Task Level Gaps
  • Identifying Training and Non-Training Solutions to Address Identified Needs/Gaps
Session 6: Preparation and Presentation of TNA
  • Aligning TNA with Program Design
  • Translating Identified Needs into Design Inputs
  • Presentation of TNA Report
  • Closure