CERTIFIED TRAINING FACILITATOR

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Program Description

Huge investments are commonly placed in training, upskilling, and other learning and development-related initiatives. Once these initiatives are rolled out, a return on investment is looked into. Such is a common occurrence In the BPO industry’s training, learning and development functions. Therefore, skills and knowledge like analyzing data, identifying trends, solving problems, and evaluating training results are required from these functions’ roles. This training program is designed to develop these high-demand key competencies and will help participants explore instructional designer, trainer, managerial, and other relevant roles in the industries.

Prerequisite and Target Participants

You’re eligible for this program if you’ve completed the Training Fundamentals course on our learning experience platform. Otherwise, you can include the course fee in your registration or become a PSTD member to access the Training Fundamentals course for free. Apply for membership at https://pstd.org/application.

This certification program is best for

  1. learning and development teams and
  2. human resources business partners.

Objectives

Terminal Objective:

At the end of this program, participants will measure the value (costs and benefits) of a learning program using the Learning Measurement Plan (LMP).

Learning/ Enabling Objective:

  • Relate the significance of training evaluation to the training cycle.
  • Categorize common data sets according to the 4 levels of evaluation.
  • Map the outcomes of a learning program using the LMP.
  • Present the value of your chosen program using a training evaluation report.

Interested to be a Certified Training Evaluator?

Apply now!

Course Modules

Learning Experience Platform Online Courses
  • Measuring the Value of Learning
  • Kirkpatrick’s Four Levels of Evaluation Model
  • Exercise 1—Clarifying Your Reason for Evaluation
Day 0

Prerequisite: Training Fundamentals and/or Pre-assessment

Day 1
  • Overview of training evaluation
  • Benefits and challenges of training evaluation in the training cycle
  • Roles in training evaluation
  • Phases of training evaluation
  • Kirkpatrick 4 levels + PSTD framework
  • Data gathering methods and instruments
  • Data sampling
  • Types, development, and deployment
Day 2
  • Putting together an LMP
  • Beyond L4: ROI + Cost-Benefit Analysis
  • Simple ROI/CBA samples
  • Writing, summarizing, and presenting a training evaluation report
  • Data visualization samples
  • Best practices in presenting
Day 3
  • Overview of training evaluation
  • Benefits and challenges of training evaluation in the training cycle
  • Roles in training evaluation
  • Phases of training evaluation
Day 4
  • Summative assessment through LXP
Important Note

This training program follows the andragogy theory, best practices in virtual facilitation, and other tested and proven learning theories.

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